Enhancement Highlights

Use the same Unitech HT730 scanner for scanning vehicles and parts

You can now use the Parts Bar Code application and the Vehicle Bar Code application on the same Unitech HT730 scanner. In addition, you can now access the Vehicle Bar Code application directly from the Unitech HT730 home page.

Save up to 100 contacts on the ReyCom window

You can now save up to 100 contacts on the Contacts tab on the ReyCom window. Previously, only 50 contacts could be saved.

Automatically update repair orders with information directly from GM vehicles*

The GM SAVI interface is now available to allow service advisors to automatically retrieve telematics data from GM vehicles including diagnostic trouble codes, status of the engine air filter, and status of the check engine light. When a qualifying dongle, such as the GM SAVI dongle, is plugged in to the OBDII port on a customer’s vehicle, vehicle information can be reviewed using the Display Individual MFG Info window or the new Display SAVI Report window.

Start and stop call recordings directly on RITS phones

For dealerships using Cisco 8851-3PCC or 8861-3PCC phone models, you can now manually start and stop call recordings without accessing the RITS Desktop Application using a new phone screen and soft keys. To access the recording options during a call, simply press the Navigation soft key twice and then press the new Record soft key on your RITS phone. A message indicating the recording status of the call displays on the new Call Recording screen.

Review the extensions for a call queue

System administrators can now review the extensions assigned to a call queue using the new Dependencies section on the Queue Options screen in the RITS Administration Console. For more information, see page 5 of the 40.250 Program News.

Monitor parked call activity using your RITS phone

Employees can now determine whether a call is parked in a parking lot using the indicator lights on their RITS phones. In the RITS Administration Console, system administrators can assign parking lots to individual soft keys on phones using the Side Cars section on the Station Options screen. Once defined, employees can determine whether parked calls exist using their RITS phones without accessing the RITS Desktop application. A visible change to the parking lot soft key, typically a red color change, indicates the presence of a parked call.

Verify documents were scanned for transactions using a new report

The Scan Audit Integrity report is now available to help managers determine whether specific documents, such as parts and service invoices, have been scanned for various transaction types. With this report, you can search for documents that have not been scanned based on the document type, document date, and customer associated with the transaction.

New security items

The following security items have been added on the Security Access screen:

Control Options – Service → Invoice Type Control – Screen Access → Invoice Type Operations. For more information, refer to page 13.

Household/Driver Tracking → Screen Access → Driver ROs and Reservations. For more information, refer to page 25.

Household/Driver Tracking → Screen Access → Vehicle ROs and Reservations. For more information, refer to page 25.

Automatically notify customers about promised dates and times*

Promised dates and times can now be included in follow-up messages for service reservations. Using a new option on the Template Builder screen, you can define the promised date and time to be included in email messages and SMS text messages using the template sent for reservations. For more information, see page 5 of the 40.500 Program News.

Review additional invoice details for payments, receipts, and vouchers

Information about original postings now display on various detail screens throughout the Management Accounting system to help you determine which invoices to include in payment, receipt, and voucher transactions. When the F6 = Find function key is used to search for invoices, you can display new columns to view additional invoice details such posting dates and due dates.

Display the Purchase Order Control screen in an easy-to-use grid format

The Purchase Order Control screen in the Management Accounting Options system has been reorganized to display in an easy-to-use grid format. In addition, you can now review the client names and general ledger descriptions associated with field entries.

Exclude terminated employees from searches

Terminated employees can now be excluded when searching for employee records in the Human Resource Management system. To exclude terminated employee records from a search, simply clear the new Include Terminated Employees check box on the Search/Change Employee screen.

Quarterly electronic wage report updated for South Carolina

To support changes to electronic wage reporting requirements for the state of South Carolina, electronic files for quarterly wage reports have been updated. The following changes have been made to the S record on the South Carolina quarterly electronic wage report:

• The entry in the Standard Occupational Classification Code field on the Basic Data screen for the employee record is now included on the S record.
• Hours worked by employees during the quarter are now included on the S record.

For additional information, see page 39 of the 40.500 Program News.

Quarterly electronic wage report updated for Colorado

To support changes to electronic wage reporting requirements for the state of Colorado, the electronic files for quarterly wage reports have been updated. The following new fields have been added to the S record on the Colorado Quarterly Electronic wage report:

• Officer Code
• Employment Data (Month 1)
• Employment Data (Month 2)
• Employment Data (Month 3)

New Colorado Paid Family Leave Report Available

To support changes to reporting requirements for the state of Colorado, the new Colorado Paid Family Leave report is available in the Payroll system.

Multiple enhancements available for entering and posting PRCs

Several enhancements are now available to help you enter and post PRCs and invoices. You can now enter comments directly in a line of detail when entering PRCs. When posting invoices for PRCs, you can now enter up to 1,000 lines of detail, use new fields to enter details for PRC types, and select individual lines to include on invoices. For more information, see pages 33-36 in the 40.000 Program News.

New option for batch scanning

When scanning multiple documents at one time, each page can now be saved to the deal jacket as a separate document. You can use the new Scan Mode field on the Scan window to select how scanned documents should be saved. For more information, see pages 9-10 of the 40.500 Program News.

Add details for clean vehicle tax credits

Managers can now add information related to clean vehicle tax credits for qualified vehicles on a deal, such as electric and certain hybrid vehicles. To allow managers to enter these tax credit details on a deal, the new Electric Vehicle Tax Credit section is available on the Taxes screen. For more information, see page 13-14 of the 40.250 Program News.

Reach potential customers online

New vendor(s) have been added to the Vehicle Data Transfer system. This system allows dealership personnel to securely provide access to their vehicle inventory information to a third-party website, where potential customers can search for vehicles on the internet. For a complete list of third-party vendors currently available for use with the system, please see page 11 of the 40.500 Program News.

Automatically include additional information using OEM Build Data*

Employees can now automatically retrieve vehicle information from the OEM for additional vehicle makes and years, such as for Ford and Toyota vehicles, in Vehicle Inventory. In addition, electric vehicle information can now be retrieved in the vehicle data. For more information, see pages 19-20 of the 40.250 Program News.

Reach potential customers online

The Vehicle Data Transfer (VDT) system allows dealership personnel to securely provide access to their vehicle inventory information to a third-party website, where potential customers can search for vehicles on the internet. Third-party vendors must have an agreement with both the dealership and Reynolds and Reynolds. For a complete list of third-party vendors currently available for use with the VDT system, see page 22 of the 40.250 program news.

Require coverage option for docuPAD menu products*

You can now require employees to select a coverage option for products included on the Customize Deal Menu window in the Finance and Insurance system. To require a coverage option to be selected for products, contact the POWER Software Consultants.

Automatically add additional service operations to reservations and repair orders

You can now define additional service operations to be automatically added to reservations and repair orders based on the distribution code and invoice type. For example, you can define the multi-point inspection operation to be automatically added to all reservations and repair orders with a customer invoice type. For additional information, see pages 13-15 of the 40.500 Program News.

Notify employees when the maximum cost of parts is exceeded*

Employees can now be notified when the cost of parts on Service Price Guide operations exceeds a predefined amount. Using the new Or Greater Than field on the Operation Miscellaneous Data screen in the Service Options system, you can define the maximum cost amount of parts, which can be especially useful when setting up service specials with fixed prices. For additional information, see pages 18-19 of the 40.500 Program News.

Define technician skills for each day of the week

Skills for technicians can now be defined for each day of the week. Various screens throughout the Service system and the Service Department Scheduling system have been updated to display the available skills for a technician based on the day of the week. For additional information, see pages 21-22 of the 40.500 Program News.

Review the promised time and date for reservations in a central location

You can now review the promised times and dates for reservations on the Reservation Inquiry screen and the Reservation Inquiry window. Using the new Promised Time column and the Promised Date column, this information for each reservation can be reviewed in a central location, reducing the need to drill down to individual records when reviewing department availability.

Define operation codes to automatically close labor lines to estimates*

You can now define whether the Close to Estimate check box on the Add/Edit Labor Line window in the Service system is automatically selected when adding fixed price SPG operation codes to appointments or repair orders.

Enter up to 300 characters in the Concern and Correction fields on the Operation Overview screen

Up to 300 characters can now be entered in the Concern field and the Correction field on the Operation Overview screen and the Operation Override screen in the Service Options system. With this enhancement, you can define longer default statements for operations, which can help reduce situations where advisors must manually add additional concern or correction statements.

Print warranty information for returned parts on invoices*

Information about returned warranty parts, such as the date and time the warranty parts were returned, can now be included on service invoices. To include this information on invoices, simply select the new Warranty Parts Return check box on the Invoice Print Control screen in the Service Options System.

Override pay types entered for labor lines

Managers can now define whether the pay type that is assigned to an operation code overrides a pay type that is manually entered on a labor line for the operation code. For more information, see pages 18-19 in the 40.000 Program News.

Reorder columns on the Dynamic Service Management screen using new buttons

Previously, you could only reorder the columns on the Dynamic Service Management screen by dragging columns on the screen. Now, you can use the new Move Up and Move Down buttons on the Dynamic Service Management Settings window to reorder the columns that display on a module.

Efficiently review repair order history

When reviewing repair order history, the entry in the Search By field on the Vehicle Lookup window is now retained when the window is closed and automatically displays the next time the window is accessed by the employee. In addition, the 10 most recently accessed vehicle records for the employee now automatically display when the window is accessed.

Access repair order information directly from the Technician Time Card screen

New links are available on the Technician Time Card screen to allow you to access the Overview window using fewer steps. Simply click a link for a repair order in the RO# column to display the Overview window, where detailed information for the repair order can be reviewed.

New right-click menu option on various screens

Using new right-click menu options, you can now export, filter, group, and sort the data that displays on the following screens in the Parts system:

• Front Counter
• Pending Estimates
• Pending Parts
• Reserve Parts for Reservations
• Special Order Parts

Transmit parts orders more efficiently

Using a new option in the Parts Options system, you can indicate whether parts orders are transmitted to the manufacturer using the Dealer Communication System. When this setting is defined, you can use a new function key on the Search/Change Record screen in the Parts system to access the Dealer Communication System or to manually mark the order as transmitted. For more details, see pages 25-27 in the 40.000 Program News.

View reservations and repair orders in a central location

Upcoming reservations and open repair orders can now be reviewed directly in the Household/Driver Tracking system. Using the new ROs and Reservations tab, you can view all scheduled and open repair orders associated with a household member or vehicle record. In addition, you can view canceled reservations for a customer when this tab is accessed for a specific household member.

Use the Deal link to access a deal directly in the client number where the vehicle was sold

At dealerships where households are combined across multiple client numbers, you can now click the Deal link on a customer’s record to access the deal in the Finance and Insurance system directly in the client number where the vehicle was sold. Previously, you would need to quick change to the appropriate client number to view a deal that was closed at another store.