For more detailed information on each feature below, view Program News on your POWER workstation.
Require the CVV code when processing ReyPAY® payments36.000
Select a new check box on the ReyPAY Options window to indicate that the Card Verification Value code must be entered for credit card transactions. Settings for requiring a CVV code entry can be defined to match OpenEdge settings, which can help prevent transaction failures due to a CVV code being required by OpenEdge but not entered.
New interfaces available for Genesis integration36.000
You can transmit information about parts orders, repair orders, and vehicle sales directly to the manufacturer. You can also update details about open service campaigns, parts pricing, and labor pricing using data from Genesis.
Easily verify a financial statement file has been received by Ford36.000
Since you are no longer required to navigate away from POWER to verify a financial statement file has been received by Ford, you can complete this important task using fewer steps.
Control access to the Genesis DCS interfaces36.000
Using new Genesis interfaces in the Dealer Communication System, you can verify only authorized employees can transmit information to and retrieve information from Genesis.
Control access to new DSM feature36.000
The Dynamic Service Management feature allows you to access real-time information about reservations and repair orders from a central location. Managers can verify only authorized personnel can access and modify settings for DSM modules.
Control access to save docuPAD® forms to USB drives36.000
Using a new security item, you can control which employees can save electronic forms to a USB drive so that the forms can be provided to customers for recordkeeping.
Vehicle Data Transfer
Securely send inventory to third-party website36.000
The Vehicle Data Transfer application allows dealership personnel to securely provide access to their vehicle inventory information to a third-party website, where potential customers can search for vehicles on the internet. Visit the Program News for a full list of third-party vendors.
Reynolds Integrated Telephone System*
Review user verification settings in a central location36.000
Using a new column on the Station report, you can easily determine which phone stations require users to verify their identities before answering or placing calls. Since all user verifications are now displayed on one report, you can verify that the settings are defined as intended in less time.
Review call recording settings for DID phone numbers in a central location36.000
Using a new column on the DNIS/DID report, you can easily review whether inbound calls to DID phone numbers are set up to be recorded without accessing each individual DID record. Recording settings can be reviewed using less navigation, helping to save you time when verifying the settings.
Easily retrieve transferred calls36.000
Using the RITS Operator Console screen, operators can easily retrieve a call when the call has been transferred to the wrong extension or when they quickly recognize that the employee is unavailable. You can connect callers to the correct employees more efficiently, helping to increase customer satisfaction.
Review all voicemail settings from a single screen36.000
Using a new configuration report, you can review activity and settings, such as email notification setup, for all voicemail boxes without accessing each individual voicemail record. You can perform the task using less navigation, saving time.
Identify availability status for employees regardless of sign-on status36.000
Using various screens in the RITS Desktop, you can now view the current availability status for each employee as well as determine whether the employee is signed on. You can determine the availability of employees to take calls regardless of their sign-on status, which can help you more efficiently manage calls.
New message window for Queue Activity screen End of Life36.000
Employees can use the Rep Console window or the Manager Console window to more effectively perform tasks to monitor call queue activity, such as listening in on calls, identifying hold times, and changing employee statuses.
Access the most recent financial statements more easily36.000
Financial statements are now automatically listed from newest to oldest processed date, allowing you to locate and access the most recent financial statements more quickly.
Quarterly wage reports updated for Indiana36.000
Payroll personnel can now enter a Standard Occupational Classification code for employees. This code is included in the quarterly electronic wage report. Payroll personnel at dealerships in Indiana can meet reporting requirements when filing quarterly electronic wage reports.
Sales and F&I
Finance and Insurance
Current product rating and booking providers36.000
Employees can rate products from a large number of providers, allowing them to access pricing for a wide variety of products without navigating from the deal record or menu presentation. Visit the Program News for a full list of providers.
Re-Contract docuPAD Deal option must be used to recontract deals*36.000
Using the Re-Contract docuPAD Deal option, you can update information in closed docuPAD deals while retaining signatures and sold docuPAD products in the deals, helping you re-contract docuPAD deals more efficiently.
Request sales reports in dynamic format36.000
Dynamic reports have customizable columns that can be grouped, moved, sorted, frozen, and removed on demand in Enterprise Report Management. You can define the report to display in the format that is easiest for reviewing the data, helping you analyze sales summaries for deals in the Finance and Insurance System more efficiently
The docuPAD® System*
Work deals more efficiently using the new docuPAD Status window36.000
From a central location, you can easily identify each step of the docuPAD process and access screens to review additional information, such as details regarding the customer’s past deals and disclosure information for the deal.
Save deal forms to USB drives directly in DDP36.000
Using the Functions menu in docuPAD Management (DDP), quickly save deal forms to a USB drive for a customer using your PC rather than the docuPAD Processing Unit (DPU). You can utilize a more secure and convenient process when saving deal forms to a USB drive, which can help prevent unauthorized access to sensitive customer information.
Parts and Service
Manage work more efficiently using new Dynamic Service Management feature36.000
Employees can easily review open work and drill down to reservations and repair orders in a central location. Personnel can track work throughout the day using real-time data and complete repair orders more efficiently, which can help increase profit and customer satisfaction in the service department.
Indicate individual hold statuses using colors36.000
Using new fields in the Service Options, service managers can assign different colors for various hold statuses, such as held for parts or held pending customer response. Service personnel can determine the reason for a hold at a glance, reducing time spent researching repair orders.
Additional screens in the SVC Options System updated for fourth generation POWER36.000
Several additional screens now include timesaving features and have been reorganized to display in an easy-to-use format, allowing you to perform tasks more intuitively.
Review parts inventory information for multiple locations using enhanced MIA reports36.000
Using a new field, you can specify the client numbers to include on a report so that parts inventory data for the locations can be reviewed without requesting individual reports for each client number. Parts inventory activity for multiple locations can be displayed on a single MIA report, allowing you to review sales history and pricing more easily and make decisions about managing your inventory more effectively.
Review notes for handwritten parts tickets more easily36.000
Since transaction notes can be used to record the reason and the employee responsible for a handwritten parts ticket, displaying this information in more locations can help you monitor counter sales or review a part’s sales history more easily.
Include additional information on MIA reports36.000
Parts managers can now display additional information, such as vendor code, client number, and overall part status, on Management Inventory Analysis reports, which can help you manage parts inventory more efficiently.
*If the solution is not already licensed, a solution license is needed.